Shift Manager/Leader

Fort Worth, TX

Want a Job with Growth Potential?

Come Apply with Us!

We offer:

  • Travel and commute bonus available

  • Positive work environment with friendly co-workers

  • Competitive Pay: All positions start at $7.75 - $16.00 an hour

  • Flexible Hours: This includes full-time & part-time

  • Fun Team Member appreciation events

  • Free Chick-fil-A® food!

  • Insurance options offered for purchase

  • Opportunity for advancement in all areas of our business!

  1. Operations

  2. Financial return

  3. HR/People development

  4. Hospitality

  5. Inventory and ordering management

  6. Food safety & quality

  7. Training & training systems

Responsibilities may include but are not limited to:

  • Supervising and coaching both FOH & BOH

  • Overseeing daily inventory needs

  • Engaging and resolving customer complaints

  • Owning and managing daily, weekly and monthly goals

  • Managing day to day business activities, shift organization, Team Members breaks, and restaurant needs

  • Managing team member performance and staffing needs

  • Managing day to day cash responsibilities

  • Executing catering orders and unique customer needs

  • Execute Operational Excellence 

    • Speed of Service, Accuracy of Order

    • Attentive & Courteous Customer Service

    • Taste and Quality of All Food

  • Drive Second Mile Service 

    • Go Beyond Everyday Expectations

  • Ensure All Standards and Processes are Achieved by All Team Members

    • Direct team efforts in order to achieve company goals

    • Take Ownership for Assigned Responsibilities; Hold Team Accountable for theirs

  • Operate cash register, tray/bag orders, drive thru headset, dining room cleaning/host

  • Enthusiastically and optimistically lead all team members

  • Display a continuous positive attitude with both guests and team members 

  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds


Consistency, Reliability, Handles Pressure, Professionalism, Verbal Communication, Lifting, Food Sanitation, Basic Safety, Customer Service, Equipment Maintenance, Attendance, Documentation Skills, Attention to Detail, Values Teamwork, Ability to work in a fast-paced environment

JOB CODE: 1000017