Shift Manager/Leader
Want a Job with Growth Potential?
Come Apply with Us!
We offer:
Travel and commute bonus available
Positive work environment with friendly co-workers
Competitive Pay: All positions start at $7.75 - $16.00 an hour
Flexible Hours: This includes full-time & part-time
Fun Team Member appreciation events
Free Chick-fil-A® food!
Insurance options offered for purchase
Opportunity for advancement in all areas of our business!
Operations
Financial return
HR/People development
Hospitality
Inventory and ordering management
Food safety & quality
Training & training systems
Responsibilities may include but are not limited to:
Supervising and coaching both FOH & BOH
Overseeing daily inventory needs
Engaging and resolving customer complaints
Owning and managing daily, weekly and monthly goals
Managing day to day business activities, shift organization, Team Members breaks, and restaurant needs
Managing team member performance and staffing needs
Managing day to day cash responsibilities
Executing catering orders and unique customer needs
Execute Operational Excellence
Speed of Service, Accuracy of Order
Attentive & Courteous Customer Service
Taste and Quality of All Food
Drive Second Mile Service
Go Beyond Everyday Expectations
Ensure All Standards and Processes are Achieved by All Team Members
Direct team efforts in order to achieve company goals
Take Ownership for Assigned Responsibilities; Hold Team Accountable for theirs
Operate cash register, tray/bag orders, drive thru headset, dining room cleaning/host
Enthusiastically and optimistically lead all team members
Display a continuous positive attitude with both guests and team members
Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds
Skills/Qualifications:
Consistency, Reliability, Handles Pressure, Professionalism, Verbal Communication, Lifting, Food Sanitation, Basic Safety, Customer Service, Equipment Maintenance, Attendance, Documentation Skills, Attention to Detail, Values Teamwork, Ability to work in a fast-paced environment