Training Director

Dallas, TX

Want a Job with Growth Potential?

Come Apply with Us!

We offer:

  • Positive work environment with friendly co-workers

  • Competitive Pay

  • Flexible Hours: This includes full-time & part-time

  • Fun Team Member appreciation events

  • Free Chick-fil-A® food!

  • Insurance options offered for purchase

  • Opportunity for advancement in all areas of our business!

  1. Operations

  2. Financial return

  3. HR/People development

  4. Hospitality

  5. Inventory and ordering management

  6. Food safety & quality

  7. Training & training systems

Responsibilities may include but are not limited to:

  • Develops Team Members through a training program and coaching

  • Conducts assessments & evaluations of team members

  • Communicates employee performance and policy/procedure violations to Owner/Operator for appropriate handling 

  • Oversees & delegates tasks to Trainers

  • Complete understanding of all positions in both the front and back of the store

  • Engaging and resolving customer complaints

  • Owning and managing daily, weekly and monthly goals

  • Managing team member performance and staffing needs

  • Execute Operational Excellence 

    • Speed of Service, Accuracy of Order

    • Attentive & Courteous Customer Service

    • Taste and Quality of All Food

  • Drive Second Mile Service 

    • Go Beyond Everyday Expectations

  • Ensure All Standards and Processes are Achieved by All Team Members

    • Direct team efforts in order to achieve company goals

    • Take Ownership for Assigned Responsibilities; Hold Team Accountable for theirs

  • Enthusiastically and optimistically lead all team members

  • Display a continuous positive attitude with both guests and team members

  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds

Skills/Qualifications:

Consistency, Reliability, Handles Pressure, Professionalism, Verbal Communication, Lifting, Food Sanitation, Basic Safety, Customer Service, Equipment Maintenance, Attendance, Documentation Skills, Attention to Detail, Values Teamwork, Ability to work in a fast-paced environment.

JOB CODE: 1000019